Frequently asked questions
Are you a first time Aqua Technics pool buyer? Browse through the following list of FAQs to find answers to commonly raised questions.
GETTING STARTED
- How will I use the pool? – exercise, therapy, general play & recreation
- What visual impression do I want? – central feature, secondary element, seasonal considerations, night-time considerations, style options i.e. naturalistic, classic, contemporary
- How much paving do I want? – extensive, only at the entry, combined with decking or lawn
- How do I want the pool enclosed? – standard fencing, glass fencing, wall, combination
- What other features would I like? – water feature, fountain, speakers in the garden, pergola/gazebo, spa
- How much storage do I need? – pool games and toys, pool equipment, pool chemical and maintenance supplies, cushions for furniture
- What design and construction issues do I face? – pump/filter location, utilities, legal regulations, site and soil considerations
QUALITY
The quality of the gelcoat is also important. Aqua Technics has WA’s only onsite gelcoat manufacturing facility and fully qualified onsite industrial chemist. This allows for daily batching of the gelcoat, which can be modified to suit ambient weather conditions, resulting in a better quality product and a more competitive price
Long sweeping benches, seats and swim outs have become an important feature of any great pool design. The support structure built into the pool should ensure they remain level with the rest of the pool. The support struts used by Aqua Technics are constructed from fibreglass so they become part of the pool shell to guarantee its integrity and increase the pool’s strength.
With step areas, it is a challenge to make sure the horizontal surface is supported and structurally sound and that the area can effectively be backfilled. Lateral baffles that the backfill can easily and effectively be placed around the pool provide effective support to the entire pool structure. Without these, it would be impossible to ensure the backfill is consolidated in and under the step area.
All moulds are precision made ensuring the highest quality swimming pool. Aqua Technics are the leaders in Australia in fibreglass swimming pool technology. We have been a Quality Endorsed company since 1992. All of our pools are manufactured under license to the Australian Standards. We have been product certified since 1984 to AS1838:1994, license number 1906.
MAINTENANCE
Clogs – If the water flow is restricted with clogged intake and the basket is full it will be much louder than normal. If something is clogged in the impellor this will be noisy too.
No Water – If a pump is starved of water it will tend to cogitate. This makes a lot of noise because the pump is working against itself.
- The pool water level may be low, therefore allowing air to mix with water through the skimmer. To stop this from happening, you will need to top up your pool water level.
- The skimmer weir may be stuck in the ‘Up’ position, allowing air to mix with water in the suction line.
- There may be a leak at any connection point in the suction piping or a leak inside any suction side valve at the stem O-ring. Please contact the Service Department on (08) 9258 5000 for more information.
- Location of your pool (is it near a building site? Trees? Beach?)
- Usage level of your pool (high usage during summer months? Do pets use the pool?)
Filter sand or cartridges can deteriorate over a period of time and increased backwashing is a good indication that it is time to change your filter media. As a general rule, filter sand should last between 5-7 years and a filter cartridge may only last 3-5 years before requiring replacement. If you are unsure as to whether you need to change your filter media, contact your local pool shop.
- pH
- Chlorine
- Total alkalinity
- Calcium Hardness
Stabiliser levels should be regularly maintained in outdoor pools which use chlorine. You should regularly take a sample of your pool water to your local pool shop for professional testing. Approximately every 4-6 weeks in the summer months.
Sand Filter – Sand filters can be cleaned by backwashing, where the water is pushed back up through the filter, loosening particles. This should be done approximately once a month. If your sand filter is around 5-7 years old you may need to replace your sand. Contact your local pool shop to see if your sand requires changing.
GENERAL
All moulds are precision made ensuring the highest quality swimming pool. Aqua Technics are the leaders in Australia in fibreglass swimming pool technology. We have been a Quality Endorsed company since 1992. All of our pools are manufactured under license to the Australian Standards. We have been product certified since 1984 to AS1838:1994, license number BMP 520101.
Disclaimer: These tips and instructions are offered as a courtesy to pool owners. The information provided is generalised as it is impossible for us to know individualised problems. We therefore cannot be responsible or liable for any problems arising from reference to these suggestions. Please contact our Service Department on (08) 9258 5000 to discuss your specific problem.
